Privacy Policy

In summary

Who we are

Our website address is: https://quesabyte.co.za.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Your personal information may be shared with a third party in the event where required for the provisioning and/or licensing of certain products or services ordered by you.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

The legal stuff

Terms of Use

1. Introduction

Welcome to Quesabyte IT Solutions (“Quesabyte,” “we,” “us,” or “our”). These Terms of Use govern your use of our website and any related services we offer (collectively referred to as the “Services”). By accessing or using our Services, you agree to comply with these Terms of Use.

2. Privacy and Data Collection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and disclose your information when you use our Services. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

3. User Conduct

You agree not to use our Services for any unlawful or prohibited purpose. You are solely responsible for your conduct while using our Services.

4. Intellectual Property

All content included on our website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Quesabyte or its licensors and is protected by copyright laws.

5. Links to Third-Party Websites

Our Services may contain links to third-party websites or services that are not owned or controlled by Quesabyte. We are not responsible for the content or privacy practices of such websites or services.

6. Limitation of Liability

To the fullest extent permitted by law, Quesabyte shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

7. Modifications to Terms of Use

We reserve the right to modify these Terms of Use at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any such changes constitutes your acceptance of the revised Terms of Use.

8. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of South Africa.

Privacy/Cookie Policy

1. Collection of Personal Information

Quesabyte collects personal information from users in various ways, including through contact forms, newsletter subscriptions, account creation, and WooCommerce purchases. This information may include names, email addresses, phone numbers, and billing/shipping addresses.

2. Use of Personal Information

We use the personal information we collect to provide and improve our Services, communicate with users, process orders, and comply with legal obligations. We may also use this information for marketing purposes, but we will not sell it to third parties.

3. Data Security

We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

4. Cookie Policy

Our website uses cookies to enhance user experience and analyze website traffic. By using our website, you consent to the use of cookies in accordance with this policy. You can manage your cookie preferences through your browser settings.

5. Popi Act Compliance

Quesabyte complies with the Protection of Personal Information Act (POPIA) and other applicable data protection laws. We are committed to safeguarding the privacy and confidentiality of personal information.

6. Contact Information

If you have any questions or concerns about our Terms of Use, Privacy Policy, or Cookie Policy, please contact us at info@quesabyte.co.za

These Terms of Use and Privacy/Cookie Policy constitute the entire agreement between you and Quesabyte regarding your use of our Services. By using our Services, you agree to be bound by these terms and policies.